Which cisco collaboration service will encourage true customer intimacy by quickly and proactively connecting people with the information, expertise and support that they need?（）

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• Cisco collaboration applications and services can be hosted in A number of ways, which three are valid hosting models?（）

  A . device-specific B . on-premises C . integrated D . hybrid E . virtual F . SaaS

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• Which Cisco collaboration product line will reduce TCO. Improve the user experience andproductivity, and increase business relevance?（）

  A . customer care B . conferencing C . messaging D . telepresence E . IP communicatio

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• Cisco Small Business products address which installation requirement more effectively than standard Cisco products?（）

  A . wireless technology integration B . use of advanced reporting functions C . VPN technology integration D . minimal technical complexity

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• Which Cisco Products are covered under the Cisco SMB Support Assistant?（）

  A . Cisco Switches only B . All Cisco Products C . Cisco Integrated Services Routers Only D . Low-End Products only

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• Which two Cisco AutoQoS interface statements are true？（）

  A . AutoQoS is supported on Frame Relay multipoint subinterfaces. B . AutoQoS is supported on low-speed ATM PVCs in point-to-point subinterfaces. C . AutoQoS is supported on serial PPP and HDLC interfaces. D . AutoQoS is supported only on Frame Relay main interfaces and not on any subinterface configuration.

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• Which three of these are benefits of telepresence and video collaboration?（）

  A . reduce the need to personalize communications with customers B . do more with less C . eliminate miscommunication D . influence competitive advantage and business agility through faster decision-making and new business processes and models E . transform your business and organization and be greener F . provide a unified tool for all business processe

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• What is the Cisco collaboration per-person licensing option that simplifies purchasing and provides customers with maximum flexibility?（）

  A . Cisco User Connect Licensing B . Cisco Unified Workspace Licensing C . Cisco Unified Communications Software Subscription D . Cisco Unified Collaboration Licensing

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• Telepresence and video conferencing have been an increasingly important component of the overall collaboration marker, which indicator is the best measure of the continued importance of these technologies going forward?（）

  A . generation Y ,raised on video, comprises 17 percent of the world population B . the annual growth rate of the video-conferencing market is 23 percent C . the U.S internet traffic annual growth rate is more than 40 percent D . thecisco long-term growth-rate target is 12 percent to 17 percent

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• Which three are Cisco architectures?（）

  A . cloud computing B . consumerization C . collaboration D . virtualization E . digital media F . borderless network

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• Which protocols does Cisco NSF support? （）

  A . IS-IS, EIGRP, SSO, BGP B . ISSU, OSPF, IS-IS C . IETF, OSPF, ISSU D . EIGRP, BGP, OSPF, IS-IS

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• Which statement best describes the differences between Cisco SMARTnet and Cisco SMARTnet onsite？（）

  A .  CiscoSMARTnet Onsite includes all of the elements of Cisco SMARTnet， with the additional provision of onsite technician to perform parts replacement B .  CiscoSMARTnet Onsite is primary attractive to customers who do not need to replace their hardware immediately， but would still like an onsite technician to install and replace hardware C .  CiscoSMARTnet Onsite includes certification classes and live network consulting at the customer site D .  CiscoSMARTnet Onsite provides network monitoring for small-to-medium sized businesses and provides onsite technical resources when hardware problems are detected

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• Simplified guest access, comprehensive communication and collaboration, and optimized assetand network visibility are benefits of which type of Cisco deployment?（）

  A . CiscoCloud Computing B . Cisco Routingand Switching C . Cisco Wireless D . Cisco Conferencing

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• Which service is provided by Cisco SMARTnet？（）

  A .  Investment protection with upgrade discounts B .  around-the clock access to Cisco Technical Access Center C .  Cisco Learning Credits for IT staff development D .  service level agreements to ensure uptime requirements are met

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• Which four are components of the Cisco collaboration Architecture strategy?（）

  A . video B . intercompany communications C . covergence protocols D . dedicated networking E . clod computing F . enterprise social networking G . interoperability

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• Which BGP path attribute is Cisco proprietary?（）

  A . weight B . MED C . local preference D . origin E . next - hop F . AS - path

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• The cisco ironport portfolio performs which service?（）

  A . reduces the downtime that is asassocoated with spam,viruses,and blended threats that are delivered via email B . determines if A user or device is authorized to access A switch port C . defends thepenmeter from malicious users and unauthorized traffic D . providesA secure communication path through the internet

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• Which Cisco collaboration product line will reduce TCO. Improve the user experience and productivity, and increase business relevance?（）

  A . customer care B . messaging C . IP communications D . telepresence E . conferencing

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• Simplified guest access, comprehensive communication and collaboration, and optimized asset and network visibility are benefits of which type of Cisco deployment?（）

  A . Cisco Conferencing B . CiscoCloud Computing C . Cisco Wireless D . Cisco Routingand Switching

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• B2B is the oldest and fastest-growing form of e-commerce, which allows e-business to collaborate, partner, and share research and complex data with other businesses.

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• is the oldest and fastest-growing form of e-commerce, which allows e-business to collaborate, partner, and share research and complex data with other businesses.

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