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听力原文：M: Don" t you think it would have been very nice to have lived in the 19th century？ They didn’t have this terrible stress and pace that we have.
W: Yes, but what did they do with that leisurely pace. ？ All that most people had to think about was where the next meal was coming from.
What problem did she mention？
A．They had too much stress.
B．They had nothing to do in their spare time.
C．They were worried about their meals.
D．The pace was terrible.
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听力原文：M: My car ran into the university gate at night. How could I have ever seen it？ Apparently I'm not the first one to do it.
W: I would have thought they should at least have some lights there.
Q: What does the woman imply？
(13)
A．The lights were not working that night.
B．There were lights there since she saw them.
C．The man should have seen the light.
D．The school could have easily solved the problem.
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听力原文：M: Where is Joan？ She said she would be here at three. And now it's three-thirty. She must have missed the train.
W: I think so, but I hope she won't miss the next one. Otherwise, she will be late for the opening address of the conference.
What's the woman worried about？
A．Joan may have taken a wrong train.
B．Joan won't come to the conference.
C．Joan will miss the next conference.
D．Joan may be late for the opening speech.
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听力原文：M：My car ran into the university gate at night．How could I have ever seen it？ Apparently，I'm not the first to do it.
W：I would have thought they'd at least have some lights there，
Q：What does the woman imply？
(17)
A．The fault was the University.
B．The man should have seen the light.
C．The lights were net working that night.
D．There were lights there since she has seen them.
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听力原文：M: The Students' English Club is having a party on Saturday night. Would you like to come？
W: I would like to, but I have to work at a restaurant on the weekend.
Why does the woman refuse to go the party？
A．Because she has got an appointment.
B．Because she doesn't want to.
C．Because she has to work.
D．Because she wants to eat in a new restaurant.
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听力原文：W: Good afternoon and welcome to Your Business. We have in this studio today Brian Williams, head of the management unit of Lawson & Fowles Publishing. Brian is here to discuss successful staff management. Brian, what makes a good manager？
M: Well, it's a combination of things, but at the top of the list I think I'd put being truthful. Staff have certain expectations of how they should be treated and they want their managers to be fair. Not telling your staff what's happening is a sure way of losing their respect. You need to concentrate on solving problems, not hiding them.
W: But not all problems can be solved, can they？
M: Most can, actually, but that's not the point. The thing is, instead of reacting after the dam-ages done, you should be talking to staff about how things are going and avoiding a situation where they come to see you about the problems after the event. The trick is to decide what problems might arise before they actually happen.
W: What about having staff work together？ How should that be managed？
M: Well, some people appear to like working on their own, but in most companies, people who work on their own do so because they have been neglected. They have been given a task and their boss is not in-terested in how it is being done. This makes their sense of achievements smaller no matter how hard they work. People who work in teams have dearer overall picture of the work they are involved in. They have a role to play, and they know that if they don't perform. well, it is not only the business is going to suffer but also the other members of their team. So it is up to managers to create teams within their organization and encourage this team spirit. It raises performance.
W: How is this best done？
M: Well, it's important to identify certain key employees among your staff and give them particular support and attention. If these key people are encouraged in their work, they would perform. better themselves, and more importantly raise the general level of performance of all the others in their area.
W: Isn't it also a question of recruitment？
M: Yes, yes, lots of difficulties in staff management arise because mangers genuinely don't know how to select the right person. Sometimes interviewees are chosen on the basis of written personality tests which hear no relation with the work they'll be actually doing. Many managers admit that they sometimes ignore the lack of appropriate skills in recruiting the staff. I'd say that in the vast majority of cases they simply opt for the candidates who's made the best impression in half an hour or so...
F: So, what should we have instead？
M: Well, the selection procedure should involve matching the skills and knowledge of the applicant to the actual job. And they should be done in the most immediate and relevant way possible, for example, if you try to recruit a trainer for your company, an important part of the inter-view should involve the applicant giving a pre-pared training session. Training is what they'll be doing, so you should see them in operation be-fore employing them.
F: That sounds sensible. The final question, Brian, is about discipline, which is perhaps the hardest factor to get it right. What is the latest thinking？
B: Umm, well, the issues are: should you be a hard, unfriendly boss, make sure everyone obey your order without a question, or should you be more sympathetic and listen to your employees' difficulties？ Then there will be time when you have to discipline someone who has done some-thing wrong. It can be difficult if you are on very friendly terms with them. So a certain distance is necessary. On the either hand, if you are too un-approachable, you may not be made aware of important problems.
M: Well, thank you, Brian. I'm sure plenty of managers out there will find out our talk very interesting.
？You will hear a radio interview with Brian Williams, a management expert. The interview deals with staf
A．being able to concentrate.
B．being honest.
C．being respected.
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听力原文：M: You must be pretty excited about your trip to Europe, Mary. When is it that you are leaving？
W: In just three weeks, and I am really excited. But there are still a few things I need to do before I go.
M: Like what？
W: Like renewing my passport, going to the travel agency to buy my plane ticket and figuring out what to do with my apartment while I'm gone.
M: You are not going to give it up, are you？
W: No way, I'll never find another apartment around here. But I don't like the idea of paying three months' rent on an empty apartment, either.
M: Perhaps you could sublet it.
W: Yes, but who to？
M: An old colleague of mine, Jim Thomas, is coming here to do some research this summer, from June to August. Perhaps you could sublet it to him.
W: That's exactly when I'll be away. It sounds ideal, as long as the landlord agrees.
M: Tell you what, I'll be calling Jim late this week anyway, so I'll mention it to him then.
W: Well, thanks, Bill, let me know what happens. That extra money will really come in handy.
What does Mary need to do at the travel agency？
A．Book a hotel in Europe.
B．Buy her plane ticket.
C．Sublet her apartment.
D．Renew her passport.
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听力原文：M: I would like to place an order for toner cartridges. We have a standing agreement with you company. It should be under the name of Leslie Smith, and the number is 184796 A.
W: Let me key your information into my computer. Yes, Mr. Smith. I have an order for three cases of cartridges, is there anything to refill？
M: Yes, please post the bill to 124 Hildrod Lane, Milton County, 98830.
W: I will send you an invoice tomorrow. Your order should be delivered before next Monday.
What position does the woman probably hold？
A．Cartridge designer
B．Sales person
C．Accountant
D．Receptionist
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听力原文：M: You must be Kelly. Thanks for coming. It's hard to find a good baby-sitter on a Friday night.
W: I like watching kids, and I need the extra money. I'd like to talk to you about my new rate increases.
What does the woman mean？
A．She is asking for a higher pay.
B．She is introducing a new friend.
C．She is too busy.
D．She's got some problems.
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听力原文：W: Our teacher encourages us to watch the news in English on TV. She says it is a good way to learn a language.
M: I think so. It’ll be especially helpful if you can check the same story in the newspaper.
Q: What does the man mean？
(18)
A．Watching TV is better than reading a newspaper.
B．The newspaper may give more information.
C．TV is more interesting than a newspaper.
D．A combination of reading and listening is more effective.
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听力原文：W: This is the third time you have been late this week, Robert. You'll have to do better than that, or I might find it necessary to let you go.
M: It won't happen again, I assure you.
W: This is the last time I believe you.
What is the most probable relationship of the two people？
A．Doctor and patient.
B．Boss and employee.
C．Receptionist and tourist.
D．Teacher and student.
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听力原文：M: I bought this sweater as a gift last week but have just discovered that it is the wrong size. So I want to return it.
W: If you have your receipt, I can give you credit for the purchase. But I can't repay you.
Q: Where did the conversation probably take place？
(18)
A．In a restaurant.
B．In a department store.
C．In a private home.
D．In an art supply shop.
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听力原文：M: We have to hurry if we hope not to miss the beginning of the film. It' s already 7:35.
W: Well, it takes only 15 minutes to get to the movies and the film doesn' t begin until 7:55.
What time will the couple get to the movies if they leave immediately？
A．At 7:50.
B．At 7:55.
C．At 7:35.
D．At 7:45.
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听力原文：When you have a dog it is necessary to care for it very carefully. In return you will be loved by your dog.
The most important part of dog-care is cleanliness. Not only does the dog have to be kept clean, but his environment should also be clean. The bed he sleeps in can be made with anything like a rug or a dog mattress.
Proper feeding is also important for your dog's health. A dog should be fed in the same place and on a regular schedule. If your dog refuses to eat, don't force him. Remove his food and don't feed him again until his next regular feeding. Food should never be left before a dog for more than 30 minutes.
One important thing that many dog owners forget is exercise for the dog. Vigorous exercise helps build strength and keeps the dog healthy. A regular walk at a fixed time of the day is enough to help a smaller dog live a healthier end happier life. Large dogs, though, require a run in an open fid&
There are other things that are also important for a dog's health — things like bathing, care of the teeth and nails, keeping them away from insects as much as possible. But if you observe the three main points covered above, your dog will give you a great amount of pleasure.
(23)
A．Until he eats it.
B．All day.
C．At lease 30 minutes.
D．No more than 30 minutes.
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听力原文：M: So your division in the bank is to ensure that your customers receive payment for the goods they expect.
W: That's where we can help an exporter like your corporation. We often hear people say that exporting is easy, but to get paid is hard work.
Q: What is the relationship between the speakers？
(15)
A．Husband and wife.
B．Teacher and student.
C．Banker and his customer.
D．Employer and employee.
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听力原文：This check is dated tomorrow. We have to charge you some money if you want to cash it today.
(6)
A．The check is out of date.
B．The check is post-dated.
C．The check is in too large amount.
D．The check is a crossed one.
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听力原文：M: Chinese restaurant or Italian？ I like them both, but it is just too hard to make a choice.
W: Either one will do for me. You should make a quick decision because I'm not going to wait for you to make up your mind.
Q: What does the woman suggest the man do？
(8)
A．Hurry up and make the decision.
B．Hurry up and make a reservation.
C．Choose a Chinese restaurant.
D．Go to both restaurants since both are good.
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听力原文：M: Well, it's good to see you again. What are you doing these days？ You are still working at the same place, aren't you？
W: Yes, I am, and I'm counting the days until retirement.
Q: What can we learn about the woman？
(18)
A．She loves her present work.
B．She is going to open a store.
C．She is about to retire.
D．She works in a repair shop.
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听力原文：M: I'm leaving for America and still have some RMB with me. There is about 700 yuan left. Can I change it back into US dollars？
W: Yes, we can convert your leftover RMB back into foreign money.
Q: How much RMB yuan does the customer want to exchange for US dollars？
(19)
A．700 yuan.
B．600 yuan.
C．650 yuan.
D．750 yuan.
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听力原文：M: Good evening and welcome to our program. Our guest is Mrs. Green, who is an expert in the field of environ mental protection. Welcome to our program, Mrs. Green.
W: Thank you.
M: Well, we hear it a lot in the news these days: "Recycle newspapers and save a tree. Collect bottles and cans so they can be reused in the manufacturing of new products." But how to promote the recycling movement？ Can you give us some suggestions？
W: I think there are three essential keys.
M: What is the first one？
W: The first key is to have a more informed public, that is, to raise public awareness about the recycling process, to explain the kinds of materials that can be recycled, and provide ways on how to properly dispose of them. Local governments should educate the public on how to properly sort reusable materials from those, like waxed paper, carbon paper, plastic material such as fast food wrappers, that can't be recycled very easily.
M: Then what is the second key？
W: The second is the development of improved technology. Technological progress has been made on many fronts, but governmental agencies need to step up their support for companies involved in recycling by providing tax incentives, low-cost loans, or even grants to upgrade equipment and to encourage further research.
M: So what about the third essential key？
W: The final key is to develop a greater demand for recycled materials. This means increasing demand for the growing surplus of resources waiting to be recycled.
M: Recycling is a crucial link protecting our planet. The three keys Mrs. Green mentioned are important ways to achieve this end. Thanks for joining us, Mrs. Green.
W: You're welcome.
(23)
A．Keys to paper recycling.
B．Importance of recycling.
C．Keys to recycling improvement.
D．Technological progress in recycling.
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听力原文：W: Tom, get up, please! I have to clean it up. Our friends will be here at any time and this house is a mess.
M: So what？ Theirs is even worse.
Q: What does the man mean？
(19)
A．He doesn't like messy people.
B．He doesn't know where their house is.
C．He sees no need to clean the house.
D．He can think of no worse time for their friends to come.
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听力原文：M: It doesn't seem that it is going to rain tomorrow. I think it'll be clear all week.
W: Well, according to the weather forecast, you should take your raincoat or umbrella with you.
Q: What does the woman mean？
(19)
A．It will probably rain tomorrow.
B．She needs a new raincoat or umbrella.
C．She doesn't know where the man put his raincoat or umbrella.
D．She doesn't know what the weather will be like tomorrow.
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听力原文：Man: We all know how plans can fail to fit reality within weeks. The only way to overcome problems is to make sure you've got all the necessary information about the particular situation. Once you have a good understanding of all aspects of the problem, then it becomes clearer what needs to be done next.
(14)
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听力原文：The trouble is that when things seem to go wrong, it may be too late to fix them, because you actually built the problem in from the start. It's vital that each member of the team knows exactly what it is he or she is supposed to contribute. You won't get a good whole if the parts aren't put together properly. If members are from different departments, they'll have different expectations, which need to be dealt with.
(21)
