The Cisco Smart Business Communications System offers support of third-party applications. When using TimeCard View， what device is used by employees to clock in and clock out？（）  

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  A .  present relevant customer information B .  interpret detail call records C .  access shop data D .  manage and remediate network problem

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• If A small business customer has more sophisticated needs, which Cisco router portfolio would be the best choice?（）

  A . integrated services routers B . small business routers C . 7000 series routers D . small business pro router

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• Which Cisco collaboration product line will reduce TCO. Improve the user experience andproductivity, and increase business relevance?（）

  A . customer care B . conferencing C . messaging D . telepresence E . IP communicatio

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• Select the three features common to the majority of switches in the Cisco Small Business portfolio.（）

  A . Quality of Service B . Power over Ethernet C . VLAN support D . Layer 3 functions E . stacking options F . firewall support

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• What are three of the attributes sought in a target customer for Cisco Smart Foundation services?（）

  A . fewer than 250 network users B . skilled on-site customer IT staff C . network is not mission-critical to business D . 50 or fewer network devices E . comprehensive network-wide support requirements F . network is considered mission-critical

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• Which feature is an advantage of the Cisco Small Business VPN Router Series?（）

  A . QuickVPN (QVPN) client software for simplified management B . minimal configuration requirements C . 802.1g capabilities and support for multiple wireless networks simultaneously (multiple BSSIDs) D . wireless bridging to overcome the lack of physical network cable

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• Which three are integrated Smart Applications included with the Cisco Unified Communications 500 Series？ （）

  A .  Smart Business Suite B .  VoiceView Express C .  TimeCard View D .  Cisco Unified CallConnector E .  Cisco WebEx PhoneConnect F .  Connected Data Protector

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• When IP Telephony is deployed for Teleworkers using the Cisco Business Ready Teleworker solution, which statements are true?（）

  A . There is lower bandwidth consumption for VoIP media streams. B . Teleworkers can have the same extensions and inward-dialing numbers at their office desks and home offices. C . Personal calls are routed directly through the residential PSTN line. D . Teleworkers can have different extensions at their office desks and home offices. E . There is less burden on Cisco CallManager for signaling traffic. F . Incoming calls are first routed to the office desks, then to the home offices.

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• What is an important difference between the Cisco Small Business Support Center and the Cisco Small Business Support Community？（）

  A .  telephone support during business hours B .  fast access to technical information C .  access by partners and customers D .  real-time collaboratio

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• What are three benefit that the Smart Business Architecture provides to customers?（）

  A . enables efficient customer serviceeffctiveness B . provides anempowered fronline workforce C . createsa more informed management. D . generates customer-specific configurations E . automatically matches customer needs to solutions F . provides an ROI analysis for decision-maker

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• Which integrated security feature is not provided by the Cisco Business Ready Teleworker solution?（）

  A . Stateful Inspection Firewall B . Intrusion Detection System C . Spam Filtering  D . 802.1-based Authentication E . Proxy Authentication F . URL Filtering

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• Which two features vary the most between Cisco Small Business NSS storage platform models?（）

  A . FTP sessions supported B . drive size options C . RAID versions supported D . number of CIFS/NFS users supported E . number of drive bays per platform

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• The Cisco 521 Wireless Express Access Point used in the Smart Business Communications System can be configured to operate in which mode?（）

  A . controller-based mode only B . either standalone mode or controller-based mode C . standalone mode only

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• Which three are the phases of the Cisco Smart Business Roadmap?（）

  A . Finished B . Implemented C . Foundation D . Beginning E . Optimized F . Growth

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• How does the Cisco Small Business Pro Service differ from the Cisco Small Business Pro warranty？（）  

  A .  device-level warranty B .  Cisco Small Business Pro products only C .  speed of hardware replacement D .  access to Cisco Small Business Support Community

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• In what two ways does the Cisco SR 520 Secure Router complement the Cisco Smart Business  Communications System？ （）

  A .  stateful packet inspection firewall B .  10-Gigabit Ethernet connectivity C .  remote configuration of access points D .  guest access E .  Cisco Intrusion Prevention System

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• What is the primary benefit of Cisco Smart Assist？（）

  A .  quick access to online help B .  reduce set-up time for new devices C .  ease of call forwarding and paging D .  simple configuration of network setting

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• What are three key differences between the Cisco and Cisco Small Business product portfolios?（）

  A . service and support options B . appeal to expanding businesses C . ease of use D . device management options E . ramp-up time for technology integratio

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• Select the three foundational hardware components that comprise the Smart Business Communication System.（）

  A . IPcelerate IPsmartSuite B . Cisco Unified Communication 500 series C . Catalyst Express D . Cisco UnifiedCallConnector E . Cisco Monitor Directory F . Cisco 500 seriesphone

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• Which Cisco collaboration product line will reduce TCO. Improve the user experience and productivity, and increase business relevance?（）

  A . customer care B . messaging C . IP communications D . telepresence E . conferencing

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• An important limitation of the Cisco Business Ready Teleworker solution is_____.（）

  A . IP phone extensions for teleworkers must be chosen carefully so not to duplicate campus phone extensions. B . More security exposure exists due to lack of support for Intrusion Detection System and URL filtering for teleworker originated traffic. C . Compressed RTP and IPSec are not compatible and result in no bandwidth savings. D . Broadband modems must support Quality of Service for adequate voice quality.

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