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I’m glad that you have to stay here for the night, but the airline is responsible for your meals and accommodations.
A . 正确
B . 错误
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RYTLX DD 5TH/4 HAVING CONTACTED HARBOUR OFFICE AND LOCAL SALVAGE COMPANY WE WUD LIKE TO ADVISE TT，THEY ARE GLAD TO ASSIST YOU TO POSITION THE ANCHOR AND GET IT OUT OF WATER. This fax says that（）.
A . they are glad to salvage the anchor
B . the HARBOUR OFFICE has been advised that the anchor has been gotten out of water
C . the LOCAL SALVAGE COMPANY can hardly salvage the anchor
D . both HARBOUR OFFICE and LOCAL SALVAGE COMPANY will be contacted to salvage the anchor
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The Airline is hard to operate without government subsidies.要不是有政府的支持，这家航空公司很难经营下去。
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I was just _____ by the airlines that my flight has been rescheduled.
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The company says that all the sandwiches are…
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Owing to __ competition among the airlines， travel expenses have been reduced considerably.
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The example of El Al Airlines shows that______ .
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What do you do if you want to get a desired seat assignment on the airline？
A．To call the airline to confirm two months before the departure.
B．To call your family and discuss about it together.
C．To call the airline to confirm one month ahead of the departure.
D．To call the travel agency to confirm three weeks before the departure.
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（）are rates offered only to those prepared to sign a contract to give the airline a minimum annual tonnage．
<img src='https://img2.soutiyun.com/ask/uploadfile/4083001-4086000/cc74d1789478db3658e2ffbcea5cbad2.gif' />
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What does Mr Dale say about the company's employees？
A．Most of them have worked for Dalehouse since it started.
B．Most of them have enjoyed being in a growing company.
C．Many of them have seen the company develop quickly.
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Air freight，like charterin9，will probably make up a larger share of the total airline business in the future．（）
此题为判断题(对，错)。
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In the case of air transport．the consolidator’s responsibilities go beyond delivering the shipment to the airline at the airport of departure．（）
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What does the woman say is a good way for the student to prepare for speaking to companies representatives？ Choose 2 answers.
A．Take some business classes
B．Familiarize himself with certain businesses beforehand
C．Have questions ready to ask the representatives
D．Talk to people who work for accounting firms
此题为多项选择题。
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The airlines are mom and more nervous, and they want the problem be considered by IATA, a United Nations body.
A．Y
B．N
C．NG
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？Read the following extract from an article about what airline alliances will take to people and those airline companies, and the questions followed.
？For each question 15—20, mark one letter (A, B, C, or D) on your Answer Sheet for the answer you choose.
Cooperative cooperation. Competitive cooperation. Confused？ Airline alliances have travelers scratching their heads over what's going on in the skies. Some folks view alliances as a blessing to travelers, offering seamless travel, reduced fares and enhanced frequent-flyer benefits. Others see a conspiracy of big business, causing decreased competition, increased fares and fewer choices. Whatever your opinion, there's no escaping airline alliances: the marketing hype is unrelenting, with each of the two megs-groupings, One world and Star Alliance, promoting itself as the best choice for all travelers. And, even if you turn away from their ads, chances are they will figure in any of your travel plans. By the end of the year, One world and Star Alliance will between them control more than 40% of the traffic in the sky. Some pundits predict that figure will be more like 75% in 10 years. But why, after years of often ferocious competition, have airlines decided to hand together？ Let's just say the timing is mutually convenient. North American airlines, have exhausted all means of earning customer loyalty at home, have been looking for ways to reach out to foreign flyers. Asian carriers are still hurting from the region-wide economic downturn that began two years ago-just when some of the airlines were taking delivery of new aircraft. Alliances also allow carriers to cut costs and increase profits by pooling manpower resources on the ground and cede-sharing—the practice of two partners selling tickets and operating only one aircraft.
So alliances are terrific for airlines—but are they good for the passenger？ Absolutely, say the airlines: think of the lounges, the joint FFP (frequent flyer program) benefits, the round-the-world fares, and the global service networks. Then there's the promise of "seamless" travel= the ability to, say, travel from Singapore to Rome to New York, all on one ticket, without having to wait hours for connections or worry about your hags. Sounds utopian？ Peter Buecking, Cathay Pacific's director of sales and marketing, thinks that seamless travel is still evolving. "It's fair to say that these links are only in their infancy. The key to seamlessness rests in infrastructure and information sharing. We're working on this. n Henry Ma, spokesperson for Star Alliance in Hong Kong, lists some of the other benefits for consumers. "Global travelers have an easier time making connections and planning their itineraries. ' Ma claims alliances also assure passengers consistent service standards.
Critics of alliances say the much-touted benefits to the consumer are mostly pie in the sky, that alliances are all about reducing costs for the airlines, rationalizing services and running joint marketing programs. It is believed that alliances will ultimately result in decreased flight choices and increased costs for consumers. Instead of two airlines competing and each operating a flight on the same route at 70% capacity, the allied pair will share the route and run one full flight. Since fewer seats will be available, passengers will be obliged to pay more for tickets.
Those who've already made the elite grade in the FFP of a major airline stand to benefit the most when it joins an alliance: then they enjoy the PFP perks and advantages on any and all of the member carriers. For those who haven't made the top grade in any FFP, alliances might be a way of simplifying the earning of frequent flyer miles. For example, I belong to United Airline's Mileage Plus and generally fly less than 25,000 miles a year. But I earn miles with every flight I take on Star Alliance member-Ail Nippo
A．Delight.
B．Indifference.
C．Objection.
D．Puzzlement.
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Nowadays．the air waybills used by different airline companies worldwide are basically（）．
<img src='https://img2.soutiyun.com/ask/uploadfile/2748001-2751000/164e616539107db5c58bc6c626e96dfe.gif' />
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Which of the foll owing is not the two letter code of American Airlines?
A、 AA
B、 AC
C、 AF
D、 AZ
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The following are all mentioned as reasons why the airlines are having a hard time EXCEPT that
A．the tourist industry is experiencing an all-time low.
B．there is no increase in the number of passengers.
C．there are more seats on the planes than needed.
D．the competition between airlines is strong.
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Ventrus Airlines announced today that Hillman F. Teasdale has been elected Chairman, President and Chief Executive Officer by a unanimous vote of the Company's Board of Directors. He succeeds Chairman and CEO John W. Lawrence, who is taking over the CEO position at Marvin-Bavasi Motors. The appointment is effective immediately.
Mr. Teaschle is the former Chairman and CEO of Agave, Inc. who has served as Vice Chairman of SigmaAgave Corp. since the two energy companies merged in October 2001. In May 2002, he was named to the additional role of interim Chairman of Genertec Inc., to assist the energy merchant in restoring investor confidence and stabilizing the company's financial position. He is resigning from the positions he holds at Sigma Agave and Genertec to focus exclusively on his duties at Ventrus.
On behalf of the Ventrus board, James J. Reilly, a director who led the nationwide search for a new CEO, said, "Hillman is a forceful, positive executive who is exactly the right person to lead Ventrus at this critical time. He knows how to guide major global companies through difficult transitions with a sharp focus on financial responsibility. He is an extremely hardworking, hands-on executive who knows how to engage employees. He believes that a company is as good as the ambitions its stakeholders share, and he will push firmly but fairly to achieve the company's goals. He has the reputation and credibility needed to lead Ventrus to economic recovery and a great future."
Ventrus Airlines operates more than 1,900 flights a day on a route network that spans the globe.
Date: Thursday, Feb. 19
To: Mr. Teasdale
From Ms. Teasdale
Message:
Ms. Teasdale saw the news and called to congratulate again. She said she had persuaded your parents to cone for the celebration party. She asked if you needed to see the guest list Please call back.
What is the possible title of the news？
A．Hillman F. Teasdale Saved Ventrus Airlines
B．Hillman F. Teasdaie, CEO of Three Giant Companies
C．Ventrus Announces New CEO Appointment
D．Board Decision for Dramatic Strategic Change
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International airlines 【C1】______ the business travelers, the man or woman who regularly jets from country to country as part of the job. This does not necessarily mean that airlines ever abandoned their business travelers. Indeed, companies like Lufthansa and Swissair would rightly argue that they have always catered best 【C2】______ the executive class passengers. But many lines could be 【C3】______ of concentrating too heavily in the recent past on attracting passengers by volume, often at the expense of regular travelers. Too often, they have seemed 【C4】______ for quantity rather than quality.
Operating a major airline in the 1980s is essentially a matter of finding the right mix of passengers.
The airlines need to fill up the back end of their wide-bodied jets with low 【C5】______ passengers, without forgetting that the front end should be filled with people who pay substantially more for their tickets.
It is no coincidence that the two major airline bankruptcies in 1989. were among the companies specializing 【C6】______ cheap flights. But low fares require 【C7】______ full aircraft to make flights economically viable, and in the recent recession the volume of traffic has not grown. Equally the large number of airlines jostling for the available passengers has created a huge excess of capacity. The 【C8】______ result of excess capacity and cut- throat competition driving down fares has been to push some airlines into collapse and leave many others 【C9】______ on the brink.
Against this 【C10】______ background, it is no surprise that airlines are turning increasingly towards the business travelers to improve their rates of return. They have invested much time and effort to establish exactly what the executive demands for sitting apart from the tourists.
High on the list of priorities is punctuality; an executive% time is money. In-flight service is another area where the airlines are jostling for the executive's attention. The free drinks and headsets and better food are all part of the lure.
【C1】______
A．will rediscover
B．have rediscovered
C．rediscover
D．rediscovered
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There is not much the airlines can do when it comes to________．
A．making sure the departure are not delayed
B．the efficient handling of luggage
C．speeding up customs procedure
D．the improvement of the condition of waiting lounges
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Questions 27～31 are Based on the following passage. One airline chief executive officer (CEO) was the master of the personal touch. Spending hours with his employees and getting, to know their joBs, he persuaded them to accept pay cuts in return for an ownership stake. The concession put the company so solidly in the Black that the CEO was aBle to sell it for $ 860 million．Another CEO scolded managers in front of others, cut one third of the work force and so emBittered the survivors that his airline Began to lose money, and the Board of directors fired him.
In any test of knowledge or IQ, the two CEOs would have dueled to a draw. The difference was their aBility to handle relationships, argues Daniel Goleman in Iris new Book, Working With E- motional Intelligence. Building on his 1995 Bestseller, Emotional Intelligence, Goleman now proBes how EI relates to the world of work．As he did in his earlier Book, Goleman masterfully ex- plains how a low EI hinders people's full intellectual potential By flooding the Brain with stress hormones that impair memory, learning and thinking. The heart of the Book, though, is an analysis of data collected from more than 150 firms on what distinguishes so-so performers from superstars. Goleman's findings : conventional intelligence takes second position to emotional intelligence in determining joB performance. In joBs ranging from repairman to scientist, IQ accounts for no more than 25 percent of the difference Between, say, a successful high-tech entrepreneur and a failed one. In another surprise, the contriBution of IQ shrinks and the contriBution of EI rises with the difficulty of a joB and how high it ranks in an organization. Based on traits that companies say distinguish winners from losers, Goleman concludes that EI carries much more weight than IQ in deter- mining success at the top.
However, the many examples of CEOs and other people in top positions who have the emotional intelligence of a snake -- But still were CEOs -- undermine the case for EIs indispensaBility in Business. But even if you accept that EI determines who excels, you have to wonder if it should. Goleman descriBes how 112 entry-level accountants were judged more or less successful By their Bosses according to their level of EI rather than their actual skill. No wonder so many auditors fail to notice cooked Books.
第27题：According to Goleman, the Biggest difference Between the two CEOs descriBed in the first paragraph lies in__________
A．their attitude toward their employees
B．their emotional intelligence
C．their conventional intelligence
D．their Business strategy
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Most radio and television stations in the United States are commercial stations, 【26】______ is to say, they earn their money from 【27】______ or commercials. Private companies purchase radio and television 【28】______ from the commercial stations in order to 【29】______ their products. Cable television stations are also 【30】______ stations, though they do not usually have advertisements. 【31】______ watch cable stations, people must pay the cable TV company a certain amount of money each 【32】______ .
Public radio and television stations, on the 【33】______ hand, do not have advertisements and people do not have to 【34】______ to watch them. These stations gain their money 【35】______ the government, private companies, and from some of the 【36】______ who watch or listen to their programs. The 【37】______ government and some large corporations give 【38】______ , large gifts on money, to the public stations. Small businesses and people also 【39】______ money to their local public radio and television stations.
ABC, CBS, and NBC are the three 【40】______ commercial radio and television 【41】______ in the United States. Most local commercial radio and TV stations 【42】______ their programs from one of these national networks. 【43】______ example, each network had a TV news program in the evening, 【44】______ the local stations broadcast in addition to their 【45】______ local news programs.
【26】
A．that
B．this
C．it
D．which
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When airlines cancel the flight and cause the refund, ________.
A．the cancellation fee must be charged
B．the
refund will be collected by the airlines according to their tariffs
C．refund can be made without any service charge
D．unless the refund reason is clearly stated
