What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?()

A . The agent is logged in and is on the phone.  B . The agent is logged in but is not on the phone.  C . The supervisor is a participant in a phone call.  D . The supervisor is not a participant in a phone call.  E . The supervisor has barged in.

时间:2022-10-10 21:35:17 所属题库:CCNP(642-162)题库

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