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It is（）to interrupt the others while they are talking.
A . rough
B . rude
C . polite
D . troublesome
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11. According to a dialogue, when talking to Americans, it is also important to ______.
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What does the writer think is the important part of the sales talk?The important part of the sales talk is to...
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Bill wants to invite Mr. Black to his city to meet Mr. Anderson.
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听力原文：W: The teacher Mr. Chen wants to talk with us about Jack's study. Are you free tomorrow？
M: Urn... I'm busy myself in the business. I can't spare a little time.
Who is going to meet Mr. Chen？
A．The man.
B．The woman.
C．The man and the woman.
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听力原文：F: Mr. Rice, I know we've asked you here to talk about EBS University, but before we begin, let's talk about the company. EBS Electronics seems to be enjoying a boom at the moment. Can you put some figures on that？
M: Yes ... well ... in 1990, EBS's total sales were $11 billion. But in 1996, our sales grew by more than 5 billion and the sales total for the year was $27 billion. So ... while we used to think that 15% growth was good, for some time we were reckoning on achieving 20 to 50% ... though recent developments have changed that.
F: And what about international expansion？ Where are your big growth markets？
M: Over the next five years, we'll be hiring 100,000 new employees... in Asia alone, it'll be 60,000. The real development during this period will be concentrated in East Asia—mostly in China, India and Vietnam. We're hoping that one day the market there will be as big as Europe. Over a longer period, we're also planning to expand into the Middle East and into Southern Africa. All this development is very important for the company. For example, the plans for China will bring investment up to $100 billion. A few years ago, I'd never have dreamed that we'd be selling $3 billion dollars worth of products there, which we did last year. It's hard to believe that only seven years ago we sold nothing there at all.
F: Can we talk about EBS University itself？ Can you explain—simply—how it works, and who it's for？
M: I suppose it's really similar to a community-based education system—a bit like a village school—except, of course, this is a global village. Basically, it's designed to provide education and training for every single member of staff, from the Managing Director to the newest recruit.
F: And what kind of education and training is actually on offer？
M: Well, we have core courses that everyone is required to attend. They focus on things like reducing manufacturing time as well as quality issues—both for people and services. We also offer a range of options, everything from personnel, finance to languages. We run courses, for example, in French, Japanese, Korean and Mandarin.
F: Can we turn now to the question of motivation and how you go about keeping people interested in their work？
M: We never underestimate training. It's a challenge, for example, keeping someone aged 20 skilled until they're aged 60. So we do what we can. While some employees get as much as three days' training a month, the minimum is fixed at three days a year. We also have a feedback system in the form. of a questionnaire that employees answer every six months, and in this way we can keep up-to-date with employees' opinions.
F: So you really do believe in investing in your employees？
M: That's right. We allow an amount equivalent to about 4% of an employee's salary for his or her training—to 'maintain them', if you like, because we think they're important. A piece of machinery, however, gets as much as 10%-12% of its purchase price spent oil maintenance now, I believe that people are more important than machines, so we still have a long way to go.
F: It would seem, though, that EBS is more broad-minded than many firms in its approach to educating and training its employees.
M: Well, EBS has been in a state of constant renewal since it was founded in 1938, but it wasn't until the late seventies onwards that the company started trying out new methods of training and education. EBS University was the result of those experiments and has been operating very successfully for the last fifteen years. I suppose overall what distinguishes EBS from other multinationals is that we educate all our employees and not just management.
F: Thank you, Mr. Rice, and I hope that EBS University continues to do well in its educational role.
&8226;You will hear a radio interview with Brian Rice, president of EBS University, the training and educational body set up by the electronics company, Torntec.
&8226;For each qu
A．5 billion dollars.
B．11 billion dollars.
C．27 billion dollars.
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What is Edward's attitude when talking about gardens attached to houses？
A．Disapproval.
B．Excitement.
C．Uncertainty.
D．Indifference.
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It is much easier to talk about social change than it is to make it happen.
A．acknowledge it
B．predict it
C．bring it about
D．adapt to it
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听力原文：F: Mr. Winter, I know we've asked you here to talk about Thorntec University, but before we begin, let's talk about the company. Thorntec Electronics seems to be enjoying a boom at the moment. Can you put some figures on that？
M: Yes…Well…in 2000, Thorntec's total sales were 20 billion. But in 2005, our sales grew by more than 5 billion. So…while we used to think that 15% growth was good, for some time we were reckoning on achieving 20 to 25%…though recent developments have changed that.
F: And what about international expansion？ Where are your big growth markets？
M: Over the next five years, we'll be hiring 100,000 new employees…in Asia alone, it'll be 60,000.The real development during this period will still be concentrated in Asia -- mostly China, India and Vietnam. We're hoping that one day the market there will be as big as Europe. Over a longer period, we're also planning to expand into the Middle East and into Southern Africa. All this development is very important for the company. For example, the plans for China will bring investment up to '100 billion. A few years ago, I'd never have dreamed that we'd be selling '2 billion dollars' worth of products there, which we did last year. It's hard to believe that only seven years ago we sold nothing there at all.
F: Can we talk about Thorntec University itself？ Can you explain -- simply -- how it works, and who it's for？
M: I suppose it's really similar to a community-based education system -- a bit like a village school -- except, of course, this is a global village. Basically, it's designed to provide education and training for every single member of staff, from the Managing Director to the newest recruit.
F: And what kind of education and training is actually on offer？
M: Well, we have core courses that everyone is required to attend. They focus on things like reducing manufacturing time as well as quality issues -- both for people and services. We also offer a range of options, everything from personal finance to languages. We run courses, for example, in French, Japanese, Korean and Mandarin.
F: Can we turn now to the question of motivation and how you go about keeping people interested in their work？
M: We never underestimate training. It's a challenge, for example, keeping someone aged 20 skilled until they're aged 60. So we do what we can. While some employees get as much as three days training a month, the minimum is fixed at three days a year. We also have a feed back system in the form. of a questionnaire that employees answer every six months, and in this way we can keep up-to-date with employees' opinions.
F: So you really do believe in investing in your employees？
M: That's right. We allow an amount equivalent to about 4% of an employee's salary for his or her training -- to "maintain them", if you like, because we think they're important. A piece of machinery, however, gets as much as 10-12% of its purchase price spent on maintenance…now, I believe that people are more important than machines, so we still have a long way to go.
F: It would seem, though, that Thorntec is more broad-minded than many firms in its approach to educating and training its employees.
M: Well, Thorntec has been in a state of constant renewal since it was founded in 1928, but it wasn't until the late sixties onwards that the company started trying out new methods of training and education. Thorntec University was the result of those experiments and has been operating very successfully for the last fifteen years. I suppose overall what distinguishes Thorntec from other multinationals is that we educate all our employees and not just management.
F: Thank you, Mr. Winter, and I hope that Thorntec University continues to do well in its educational role.
You will hear a talk between a young employee and a senior cashier of a firm.
You have to complete the sentences 23-30 by choosing the correct answer.
Mark one letter A, B
A．20 billion dollars
B．26 billion dollars
C．23 billion dollars
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听力原文：WOMAN: Good afternoon, Mr Gray. Thanks for coming to our university to talk about the problem in the Darlinghurst area to our new international students.
MAN: Yes. Thank the university to allow me to come to talk to you all afternoon. The reason for my visit here is to outline a problem that female international visitors and students have been having in the Darlinghurst area.
WOMAN: We all heard that for the last month or so, thieves have targeted the area snatching handbags and backpacks from unsuspected women. Why in the Darlinghurst area？
MAN: As you probably know. Darlinghurst is very popular with tourists for shopping and sightseeing and it's also a popular meeting meeting place for students. There are lots of cafes and coffee shops and unfortunately, we have had some thieves taking advantage of these conditions.
WOMAN: Can you tell us about the thieves more specifically？
MAN: Sure. The thieves are young and fit. They grab the bag from the woman's shoulder or out of her hand when she's involved with something else, you know, deep in conversation or window-shopping, so they grab the bag and then run away very quickly. By the time the victims realize what's happened, the young man's out of sight and there's little hope of catching him.
WOMAN: You mean the thieves usually attack female by themselves？
MAN: They used to. But now it seems they're becoming braver arid targeting women in groups. Age doesn't seem to matter to the thieves, it's just a matter of opportunity. They look for someone who isn't consciously protecting their bag and for a place with an easy getaway, you know, not too crowded.
WOMAN: Are any of these thieves caught？
MAN: We've only had two of these bag-snatchers almost caught when the victims chased after them. Unfortunately, on both occasions, as soon as the women reached the thief, he threw the bag right at them and then escaped.
WOMAN: Mr. Gray, can you give the students some suggestions to protect themselves from these brazen thieves？
MAN: Yeah. We don't encourage you to chase these thieves because we don't want to see anyone get hurt. So, what can you do？ Well, unfortunately, not much but we are asking that you be aware of this danger. If possible, hang onto your bags carefully and never leave your bags on the ground at one of the many cafes when you have a coffee or a meal and don't leave it on a chair or table-top even if you think it is in your sight. We also caution you about carrying anything too valuable in your bags. It seems like the thieves arc not only after cash. They've been using credit cards illegally on the Internet m purchase goods or access pornographic sites. So it is vital that you keep your credit card details and report to the police if it is stolen.
Questions:
19.What is the problem that Mr. Gray describes to the students？
20.Why is it difficult to chase the thieves？
21.How many thieves have the police caught？
22.Which of the following does Mr. Gray suggest the students to do？
(39)
A．Women being robbed.
B．Thieves stealing bags from international tourists.
C．Darlinghurst residents being robbed.
D．Burglaries happening in Darlinghurst.
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听力原文：W: Today, we invite Mr. Sonderim to talk something about the Euro. Mr, Sonderim, could you tell us the origin of the Euro？
M: Well, the 1992 Maastricht Treaty proposed a single currency between the European Union. The participating countries decided on the name "Euro' at a summit in Madrid in 1995 and the currency was launched on January 1, 1999.
W: What is it worth？
M: When the Euro was launched in 1999, one Euro was worth 1.17 US dollars or 71 British pence. However, the weakness of the Euro zone economies compared with that of the United States, combined with the inexperience of the European Central Bank in dealing with the international markets, has meant that since its launch the value of the Euro had declined significantly. In December 2001, one Euro was worth little more than 89 cents or 63 pennies, a 20 percent drop on its initial value.
W: Do you think it will affect the daily life of ordinary people？
M: I suppose so. For example, one of the major headaches for participating countries has been the con version of public telephones, vending machines, and shopping trolleys to accept Euro coins. Al though a conversion process has been in full swing since before 1999, there are reports that some countries are not ready for the Euro.
W: So what does it look like？
M: There are seven notes designed by the Austrian artist Robert Kalina. The designs show the "seven ages" of European development, with windows and gateways on the front, and bridges on the back. In addition, there are eight coins designed by the Belgian artist Luc Luycx. All Euro coins are round, but have differences in composition, weight, thickness, and milling to ensure that the blind can easily distinguish between them. On the front there is a European design, common to all coins, and on the back a "national" design from the central bank of issue. Despite the "national identities'', all coins can be spent throughout the Euro zone regardless of their origin.
(36)
A．1992
B．1995
C．1999
D．2001
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◑It is no use ______ to her about the value of life.◑talk◑talking◑to talk◑talked
-
____ is the first step to talk about the itinerary.
A．greeting
B．negotiating
-
he purpose of these changes is to （） students to continue talking about their classes over dinner.
A．A.encouraged
B．B.encouraging
C．C.having encouraged
D．D.encourage
-
Why is Mr. Anderson asked to attend the event？
A．To recruit prospective employees
B．To meet representatives from other mobile companies
C．To evaluate the marketing techniques of his company"s competitors
D．To gather information about vendors his company may work with
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听力原文：W: Welcome to our program. Today Prof. Johnson is going to talking about solar power.
M: Thank you. As you can see, little by little, Americans are turning to solar power, tapping the strength of the sun for energy.
W: Yeah, that's true. Sunlight has already been used for heating or cooling homes and office buildings in the sunny south.
M: Experts say all signs point to the birth of the solar energy industry. Right now, an increasing number of companies are selling solar collector panels to heat and cool homes or to heat water. The glass and metal panels each cost from ＄100 to more than ＄500, and the three or four-bedroom home usually requires a dozen or more. They look like sandwiches. They are usually placed in rooftops. Nobody knows how many have been sold, and in addition, many people have built their own units. It has been estimated that solar power equipment will be a $1.3 billion industry by 1995, and more than a million homes will use sunlight for heat, air conditioning or to generate electricity, both in the cities and in countryside.
W: Wow! That is really big business.
What do we learn about the use of solar energy in the U. S. ？
A．It is very well established.
B．It is relatively new.
C．It is found in one million homes.
D．It is being rapidly expanded.
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Apart from a copy of catalogue of shoes, what else is Mr. Wu Ling talking about in his reply？
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听力原文： President Fidel Castro holds talks today with Canadian Prime Minister Jean Chretien in Havana. Mr. Chretien is expected to urge Mr. Castro to release four dissidents from jail. Canadian officials say Mr. Chrtien will also make a general appeal for the release of more than 300 other political prisoners in Cuba. Mr. Chretien is the first Canadian leader to visit Cuba in more than 20 years. He arrived in Havana yesterday.
President Fidel Castro holds talks today with Canadian _______.
A．officials
B．Foreign Minister
C．Prime Minister
D．President
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听力原文： Palestinians continued to attack Israeli targets in the West Bank and Gaza Strip Friday, undermining efforts by US Secretary of State Colin Powell, to end the violence that has continued for nine months. Mr. Powell announced that there must be seven days of quiet to assess whether the Israeli-Palestinian ceasefire agreement is holding and the two sides can take steps to return to peace talks. Violence flared just hours after Mr. Powell' s departure from Israel Friday.
Palestinian militants fired mortar bombs at Jewish settlements in the Gaza Strip. And in the divided West Bank town of Hebron, Palestinian youths hurled rocks and petrol bombs at Israeli soldiers. The Israeli troops, who are there to protect the small community of Jewish settlers, fired on the Palestinians with rubber-coated metal bullets.
Israeli leaders say that unless all such incidents are halted, they will not adopt the next steps in a plan promoted by Secretary of State Colin Powell to get the two sides back to the negotiating table.
How long has the violence continued？
A．Nine months.
B．One year.
C．Since last Friday.
D．A week.
-
What is the reason for Dr. John Anderson to have bought the land？
A．The land was popular.
B．The previous owner offered a discounted rate.
C．He found mineral springs.
D．The government offered a tax incentive.
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听力原文：W: Good evening! Welcome to our Talk Show program. Our guest today is Mr. David Smith, who had the experiences of studying abroad for seven years and then returning back home. Well, Mr. Smith, do you think going abroad was the hard part？
M: I don't think so, but returning back home was really hard.
W: Why？
M: Well, for many students, returning back to their home countries can be a very confusing experience.
W: Re-entry Shock! That sounds quite interesting. Can you explain it？
M: For example, many students who come to the United States experience freedoms they have never enjoyed in their country.
W: Sure, such as freedom from family, freedom from cultural norms they didn't like and freedom from the pressures of working in a real job.
M: However, too much freedom and unstructured life can lead to other problems. Students sometimes skip classes, stay out late, and engage in activities that their families and cultures might not approve of, but students want to enjoy "freedom" while it lasts.
W: So when students return back to their countries, they can struggle with fitting back into the cultural norms and family expectations of the past.
M: Yes. Naturally, depression is possible and a loss of self can result.
W: Then what can students do to minimize this Re-entry Shock？
M: First of all, keep in contact with your family and friends while you are abroad. They will be your first source of advice and support once you return.
W: What else？
M: Second, have a clear plan what you will do when you return. Start looking for a job now or apply to enter a school months before you return. Re-entry Shock can be greatest when you have nothing to do when you return.
(23)
A．How to go abroad for study.
B．How to enjoy the freedom abroad.
C．How to look for a job after returning back from abroad.
D．Re-entry Shock and how to reduce it.
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◑Mr. Smith ______ .◑is pleased to talk with John◑is tired of John's talks◑enjoys listening to John's talks
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Which of the following non-verbal behaviors is the most important in a presentation according to Anderson in the additional reading “Speaking up: 5 strategies to give an effective presentation”（）
A．gesture
B．eye contact
C．posture
D．none of the above
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Ken is looking for Mr. Anderson. He meets Jane and asks her for directions. Imagine you are Jane. Tell Ken how he might find Mr. Anderson. Fill in the blanks according to the clues given in brackets. Then act it out with your partner. Ken: Jane, where is Mr. Anderson’s office You: 1 （） ____________________.
