A good complaint letter should be ____________.

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• A complaint of unseaworthiness by a majority of crew members to the American Consul is found to be justified after a survey is completed. Who must pay the cost of the survey?（）

  A . Crew members requesting the survey B . American Consul C . Master D . Vessel's owner

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• 6.They------- a complaint against the doctor for negligence

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• A letter of credit is( ).

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• We should organize our thoughts and make a simple list of our complaints before actually writing a complaint letter.

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• When would you write a complaint letter?

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• When receiving a congratulation letter, it is polite to acknowledge the letter with thanks.

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• 12. How can a consumer make his or her complaint more effective, according to the passage?

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• Why does the seller lodge a complaint?

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• If a first complaint letter does not bring action, we should assume a much stronger one with threat of legal action.

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• If there is no indication in the letter of credit of the insurance coveragerequired， the amount of insurance coverage must be atleast 110% of the（）or value of the goods.

  A．CIF B．CIP C．FOB D．FCA

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• Freight forwarders should study the provisions of the letter of credit andall governments regulation applicable to the shipment of goods in （）.

  A、the exporter′s country B、the importer’s country C、the countries involved D、European countries

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• A request for further negotiations letter is much like your acceptance or rejection of letter.

  The difference is that the request 【S1】______ for further negotiations shows that you would accept the offer contingent on the result of negotiations. To begin with the letter, 【S2】______ thank the employer for the offer. Then state on your wish to discuss 【S3】______ things further. Thus you can do this in two ways. a direct request for 【S4】______ further negotiations or a conditional statement. Next, it is important to stress for the points of your contract that 【S5】______ require further discussion. I list them all, so that the company can 【S6】______ prepare for their responses once instead of in a number of letters such 【S7】______ as this. Also, as it may be helpful for you to state the reasons for the 【S8】______ discussion of each point. This will give the employer a better understanding of your specific needs. Depending on the type and 【S9】______ number of points when you are discussing, it may be beneficial to 【S10】______ format them in a list. This is sometimes an easier way to read and organize the information than paragraph form. In closing, it may be helpful to suggest on that the employer contact 【S11】______ you with their initial reactions to your unresolved issues. List your 【S12】______ contact information and when you may be reached. Restate your general appreciation for the offer and maintain a sense of goodwill. 【S1】______

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• Her letter reminds me of the good days we once spent together.（翻译)

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• To write a job ____ letter. That is to write a letter to apply for a job

  A、 application B、 finding C、 introduction D、 apply

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• Thank you for your letter regarding the damaged goods.We wish to express our deep regret at this incident.()

  A.感谢贵方关于货物丢失的来信。对于此次事件，我方万分抱歉。 B.感谢贵方关于货物延迟发货的来信。对于此次事件，我方万分抱歉。 C.感谢贵方关于货物浸湿的来信。对于此次事件，我方万分抱歉。 D.感谢贵方关于货物损坏的来信。对于此次事件，我方万分抱歉。

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• What was Levi Strauss' idea when he heard a miner's complaint？

  A．He thought canvas was strong enough for tents. B．He could improve canvas and make pants out of it. C．He thought canvas could be used for clothes. D．Miners could use canvas to make clothes.

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• For this part, you are allowed 30 minutes to write A Letter of complaint about the noise around your school. You should write at least 150 words according to the outlines given below in Chinese.

  假设你是李明，深受学校附近一家工厂的噪音之苦，现在你写信给学校领导反映情况，内容包括以下几点： 1．噪音污染的现状和严重程度 2．引起噪音的原因 3．你希望校领导能尽快采取措施解决问题 A Letter of Complaint

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• We are very glad to send you with this letter a copy of our catalogue for digital cameras. The high quality of our product is well-known and we are confident that a trial order wound convince you our goods are excellent.We are offering you goods of the highest quality on unusually generous terms and would welcome the opportunity to serve you. We expect a lot of people to come in and look around without buying anything the first time.

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• write a letter（）

  A．写字 B．写信 C．邮寄信

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• write a letter to the exporter complaining about the loss suffered as a result of damaged goods and asking them to make a compensation.

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• According to documentary credit, the____, on receipt of letter of credit, will have to prepareshipment of the contract goods within the delivery date.

  A．agent B．customer C．buyer D．seller

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• We _________ our email addresses before saying good-bye so that we could write letters

  A．A.obtained B．B.exchanged C．C.shifted D．D.reserved

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• The letter to point out a mistake by the letter’s recipient is called the letter of_（）

  A．complaint B．order C．request D．application

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• Directions: For this part, you are required to write A Letter of Complaint to the school leader. You should write at least 100 words according to the line given below in Chinese.

  假如你是李明，请你就室友不恰当的行为

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