If you are not satisfied with the service, you could make a ________ to the manager.

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• If you are given the job of adding hydraulic fluid to a mooring winch, and are not certain as to the type of fluid to use, you should （）.

  A . add fluid that is the same color as the fluid in the reservoir B . add turbine oil because it is always a good substitute C . add any oil that has the same viscosity as the hydraulic fluid D . check the winch manufacturers instruction book

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• If you are guilty of failure to properly perform your duties as Operator of Uninspected Towing Vessels，which of the following actions may NOT be taken? （）

  A . Issuance of a letter of warning B . Suspension of your license C . Revocation of your license D . A fine placed against your license

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• You are underway in thick fog.You have not determined if risk of collision exists.Which statement is true?（）

  A . Your speed must be reduced to bare steerage ways B . A look-out is not required if the radar is on C . The radar should always be kept on a short-range scale D . Fog signals are only required when a vessel is detected by radar

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• 61. Please write to us or just see the customer service manager if you are not satisfied with any aspect of the service we offer.

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• A fellow __________ once told me that if you are not writing every day, then you are an amateur.

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• If you are over 20, you are not eligible for a discount railcard.

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• If you are calling an unmarried woman, you can NOT use

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• If you're not satisfied with the life you're living, don't just complain. _______ it.

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• If you are writing about two equal topics (or are not picking a favorite), consider using a point-by-point outline.

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• If you are satisfied with the service in a restaurant, you can give the waiter a big _ .

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• If you are not satisfied with the room the receptionist recommended, you may say_______

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• You will always get “A” s even if you are not well prepared for exams.

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• 5.If you are going to do a telephone or Skype interview, which of the following advice is not correct?

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• If you are satisfied with the service, you can give the waiter a＿＿＿＿

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• 听力原文：W: Tom, why don't you come home with some good grades？ You've done so bad at school, the teacher's comment says you are not a good student.

  M: Well, if you could stop listening to the pop music and give me some peace and quiet, I might have done a bit better, Mum. Q: What is the man suggesting？ (17) A．He suggests his mother stop listening to pop music. B．He suggests his mother stop scolding them. C．He suggests his mother stop listening to his teacher. D．He suggests his mother stop talking too much.

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• If you have not signed a contract, you are under no______to pay them any money.

  A．responsibility B．liability C．circumstance D．obligation

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• 听力原文：W: Are you busy this evening？ I'm going over to the International Center later on if you'd like to come along.

  M: I remember receiving their calendar of activities in my campus mailbox a week ago. I didn't really look at it though. Isn't that where they organize parties and trips for foreign students？ W: Not just for foreign students. The International Center's activities are intended for all students. They set up conversation tutorials for a variety of languages, and, through the center's Host Family Program, you can visit the home of a local family. M: Now that you mention it, it would be nice to meet more people from this area. I find the customs of this country really confusing sometimes. But also there are times when I need to talk to people who come from other countries as I do. I'll bet a lot of them feel the way I do. W: Of course. You are not the only person who is new around here. Take me. My family lives five hundred miles away from here. That isn't another country, but it is a long distance. The center is a good place for meeting people who can tell you how to get to know this city. And if you ever feel lonely, you can go over there and find someone to talk to. On week nights, they don't close until 11: 30. M: I guess it's worth visiting. Did you say you are going there tonight？ W: Uh-huh, to a coffee hour at eight. M: All right. I'll come, too. I might as well see what the International Center is like. How about meeting me in front of the library and we'll walk there together？ W: Sure. See you then. What does the International Center send out to students？ A．A diagram of their facilities. B．A timetable of events. C．Maps of the city. D．Samples of coffee from other countries.

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• 听力原文：W：Would you mind if we discuss tomorrow's agenda before dinner this evening？ We are simply running out of time．

  M：Not at all. I certainly don't want to talk about it during our meal. Q：When will they probably discuss the agenda？ (18) A．Before dinner. B．During dinner. C．Right after dinner. D．The next day.

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• What can you always do if you are not sure what to do？

  A．Follow your family． B．Follow your friends． C．Follow your hosts． D．Follow your guests．

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• A:Are you satisfied with What He has said and done？ B:Not in the least、 it couldn’t be ____.

  A、 so bad B、 much better C、 any worse D、 the best

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• Which of the following adjustments is NOT correct if you are trying to calculate cash flow from financing activities（）

  A．Add dividends paid B．Add any increase in long term borrowing C．Add any increase in short-term borrowing D．Add proceeds from the sale of stock

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• Which of the following adjustments to net income is NOT correct if you are trying to calculate cash flow from operating activities（）

  A．Add increases in accounts payable B．Add back depreciation C．Add increases in accounts receivable D．Deduct increases in inventory

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• If you are not comfortable shaking hands, don't bother to practice it.（)

  是 否

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• -Are you satisfied with her answer？-Not at all. It couldn’t have been _____.

  A．worse B．so bad C．better D．the worse

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