What is the customer's name？

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• A customer has an EMC Symmetrix DMX-4 installed. The disk subsystem is coming off lease. The customer is considering an IBM System Storage DS8800.  What is a key advantage of the  DS8800（）

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• A customer has bought an IBM System Storage DS8700 and wants to attach ten SuSE Linux Enterprise Server hosts to the DS8700 with multiple paths.  What is the Multipathing Driver the customer needs（）

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• A Technical and Delivery Assessment (TDA) is a structured technical inspection of a completed solution design. After the inspection is complete, what deliverable can the customer expect?（）

  A . Verification of the expected performance of the new solution. B . A document used by IBM manufacturing to build and ship the system solution. C . An IBM Quality Assurance Certificate which is supplied to the customer with the system. D . A list of actions that are recommended to reduce risk and create a successful implementation.

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• A customer is unsure how POWER7 processors can outperform POWER6 processors when the clock speeds are slower. What contributes to the improved performance?（）

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• A customer needs approximately 15 to 20 wireless APs for RF coverage. Given that the customer is going to use the 1010 light weight AP with the advanced feature set， what other product is required to complete this operational functionality？ （） 

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• A customer is asking for System x server quote. The customer provided IBM with a complete specification except for the backup device.  What should a sales specialist do to position a total solution for the customer？（）

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  A . UEFI can support Windows 2003 Enterprise in native mode B . UEFI can emulate BIOS and support Windows 2003 with no performance impact C . An upgrade must be done to Windows 2003 Enterprise x64 D . Only supports Windows 2003 as a virtual machine guest （VMware or Hyper-V）

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• What is not the proper way to inquire customer about their stay?

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• What is the relationship between the two customers?

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• It is point of honor with the customer not to let the shopkeeper guess what it is she really likes and wants until the last moment.

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• What is the most significant characteristics for Blue & White Restaurants to attract the customers？

  A．The delicious food and its good service B．Its comfortable atmosphere and the lowest price C．The pleasant atmosphere and prompt service D．Its efficient operations and the quick service

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• What the customer buys and considers value is always________. 顾客认定及购买的价值永远是________

  A．price (产品/服务的)价格 B．utility (产品/服务的)效用 C．technology (产品/服务的)技术 D．function (产品/服务的)功能

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